Terms of use


Origin Energy Limited (Origin) has prepared this website to provide information about the company for its customers and other stakeholders.

The information presented here is of a general nature and there is a possibility that changes in circumstances after the date of publication may impact on the accuracy of the information.

Origin does not warrant that the information is correct, complete or adequate and does not warrant that the information will be useful for any particular purpose.

Origin strongly advises you to seek independent professional advice before making any investment decisions.


To the maximum extent permitted by law, Origin accepts no responsibility or liability for any loss or damage (including for any indirect or consequential loss) relating to access or use of this website including the use or misuse of the information provided on this website.

Origin's intellectual property

Unless otherwise indicated, Origin either owns the copyright in the content of this website or is licensed to use it. You are welcome to download this information for your own personal use or to inform others (for their personal use) about Origin's businesses or products. You must otherwise obtain Origin's prior consent before reproducing, altering, modifying or disseminating the information in this website.

You may not use any of the trade marks or logos from this website without the prior written permission of Origin. All intellectual property rights are reserved although Origin does not warrant that the content of the website will not infringe any third party's intellectual property rights.

Links from this website

Links to other websites are provided for your convenience. Origin does not control these other websites and cannot be responsible for the content or accuracy of the information or other material on these websites. Including a link to other websites on this website does not mean that Origin endorses or approves the content of the linked website.


Origin may at any time vary these terms of use by publishing a revised version of the terms of use on this website.

The information on this website concerning the qualities, standards and availability of products and services together with the regulatory or legislative regimes that apply will, unless stated otherwise, have been prepared for Australian customers and customers outside of Australia should consider whether that information is still applicable. The law applicable to this website is the law of the State of New South Wales.

Security Statement

Origin Energy has provided a secure environment for customers to input their personal data in the forms provided on the Origin Energy website. The security is performed in two separate ways and are detailed below:

Secure Socket Layer (SSL) certificate:

The padlock icon at the bottom of your screen indicates when you are in a secure section of the Origin Energy website. The Origin Energy website uses a Geotrust digital certificate. To view details of this certificate, double click on the padlock when it is closed and it will bring up information about the certificate. For further information, please visit the GeoTrust website.

This certificate ensures that the confidential information you send from your web browser to the server that the Origin Energy website is hosted on via the World Wide Web will be encrypted. Any information travelling between these two points is encrypted which blocks third parties from being able to read the contents of the transmission.

Virtual Private Network (VPN):

The VPN encrypts the data that travels between the Origin Energy website server and Origin Energy. This ensures that the confidential information you send from the Origin Energy website will be encrypted and blocks third parties from being able to read the contents of the transmission.